The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
Loading map, please wait...
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
Less
More
Check Current Status
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 125,251 ratings
Thank you!
Advertisem*nt
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Check Current StatusAdvertisem*nt
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 623 |
| Houston, TX | 354 |
| Washington, D.C., DC | 256 |
| Philadelphia, PA | 246 |
| Seattle, WA | 246 |
| Atlanta, GA | 204 |
| Denver, CO | 195 |
| Salt Lake City, UT | 192 |
| Sacramento, CA | 152 |
| San Francisco, CA | 141 |
| Detroit, MI | 136 |
| Indianapolis, IN | 134 |
| Orlando, FL | 130 |
| Miami, FL | 130 |
| Minneapolis, MN | 122 |
| Brooklyn, NY | 109 |
| Boston, MA | 107 |
| Portland, OR | 105 |
| Jacksonville, FL | 90 |
| Oakland, CA | 86 |
| Pittsburgh, PA | 83 |
| Baltimore, MD | 69 |
| New York City, NY | 64 |
| Tampa, FL | 64 |
| Reno, NV | 49 |
| Nashville, TN | 49 |
| Littleton, CO | 42 |
| Phoenix, AZ | 38 |
| Charlotte, NC | 38 |
| Fort Myers, FL | 38 |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Moon (@MoonXKeeper) reported First day of me joining a esports club and my internet wanted to be the biggest ***** in the Midwest idek if this is an Xfinity outage or I’m just having bad luck... I hate my life
- Mehrdad Ketabchi (@mketabchi) reported
.@Comcast service sucks. There is no other way to describe it.
- Moon (@MoonXKeeper) reported
First practice of joining a new esports club and my internet wants to be the biggest ***** in the midwest idk even know if this is an xfinity outage or just bad luck... I hate my life
- Ryan Brothers (@BrothersRyan) reported
@AltitudeTV @nuggets @trailblazers If you don't like what Comcast proposes, then you could always distribute it on your terms directly to the fans. Although I know what you really want is those monthly fees from people who have never watched a single game.
- Dr. Tean (@DrTeanTan) reported
Day 5 of no internet thanks to @ATT not caring about customer service. Everytime I speak to a customer representative, he or she said it will be back tomorrow. They even promised it will be resolved. 3 representatives later, no solution. @comcast may get another customer soon.
- shaqshuka (@YR195) reported
i'm so addicted to the internet that after it went down due to an Xfinity outage, i mindlessly started doing other errands on my computer that didn't need internet, then on complete autopilot went back on linkedin/twitter/email without realizing "oh wow internets back"
- 💛 AMU 💛 🔞 (@Amuzoreh) reported
@SorcererLance Well, the thing about Comcast's "bundle deals" is that it lowers the prices for the customer. Problem is, when that contract is up, you pay extortionate prices. I was paying $132 (ish) a month for just internet, cuz I needed a speed boost ($30 of it) and no data cap ($50 extra)
- Lou (@lou_ex) reported
@Xfinity @Jay3OW Oh, here's the classic response. Hey, Xfinity: The DM not only takes literal HOURS for you guys to respond to but it helps a total of 0%. Man if you guys can only see the ocean of DM's between them and I and my internet is still dog ****.
- Sheri Wilkinson (@SheriAWilkinson) reported
Another day with no internet. WTF is wrong with XFINITY???? So what did I miss?
- Josh Stamps (@custamps) reported
@msinger @denverpost Good and bad. Good that people can see it. Bad that the fundamental issue was not addressed. In fact, this is a win for Comcast (and loss for altitude) as missing games like this may have been the final straw for some people to switch to someone who carries altitude.
- Trevor (@tblat99wx) reported
Altitude Sports and Entertainment: seen in 2.5 million households.Comcast and Dish Network: 67 million households. Who needs who? Again, don’t take this out on the personalities at Altitude, but their executives can no longer be seen as the victims. That can only be the fans
- Aaron Schwartz (@Aaronschwartz35) reported
holy sh*t @Xfinity I just want to pay you for internet service.
- kat (@nkntx) reported
I just lost all my ****** work because my stupid internet cut out... Stupid @Xfinity POS!!!!!
- Viktex (@ViktexKanna) reported
Damn I have to wait until October to get a service that isn’t Comcast so I have to do non lan events until then oof
- J (@jssmarie789) reported
@comcast has the absolute worst customer service known to man. How are they just allowed to operate this way. The people need to revolt!
Advertisem*nt
Advertisem*nt
Advertisem*nt
