Comcast Xfinity Outage in Boston, Massachusetts (2024)

The latest reports from users having issues in Boston come from postal codes 02127, 02128, 02293, 02118, 02119, 02113, 02215 and 02210.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Boston, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map Near Boston, Suffolk County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:Cambridge, Medford, Brighton, Boston, Lynn, Newton, Chelsea, Jamaica Plain, Somerville, Stoneham, Salem, Brookline, Dorchester, Everett and Arlington.

City	Problem Type	Report Time
Cambridge	Internet	an hour ago
Medford	Internet	14 hours ago
Brighton	Wi-fi	21 hours ago
Boston	E-mail	2 days ago
Boston	TV	2 days ago
Boston	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Comcast Xfinity Issues Reports Near Boston, Massachusetts

Latest outage, problems and issue reports in Boston and nearby locations:

• Craig Goedecke (@NeWeathereye) reported 2 minutes agofromWeymouth Landing, Massachusetts

  @JBrewerBoston25 @comcast @Xfinity @Patriots Hi Jason..We had the issue but fixed it by going to your audio options . go to sap and make sure its on english and not spanish..

• Ken Patten (@mundaneken) reported 4 minutes agofromSalem, Massachusetts

  @dem0n1 I hate Comcast so much. There’s no justification for charging individual consumers $100/month for decent speed Internet access. It’s blatant price gouging by a socially indifferent mega-monopoly with a huge lobbying budget to keep the scam going. Worst US customer service too.

• Keith Riley ️ ️ (@kchevyr) reported 7 minutes agofromBoston, Massachusetts

  @ComcastCares#mobile_Care I’ve scheduled 3 call backs and you disconnect me every time I answer. Get your sh*t together

• Devin Capeless (@devincapeless) reported 9 minutes agofromWaltham, Massachusetts

  @Xfinity someone help me plz

• Jon Masters (@jonmasters) reported 10 minutes agofromCambridge, Massachusetts

  The joys of apartment living mean that there’s only Comcast Business here BUT I do have a cellular backup link. The big issue is getting failover to work since nobody will give a consumer their own AS and BGP announce filters. Longer term I think I’m gonna tunnel everything

• Jamo116 (@jamo116) reported 11 minutes agofromMarblehead, Massachusetts

  @CharlieDavies9 @espn @accnetwork Now we just need Comcast/Xfinity to get the channel on their network! 😞

• Jo (@Jo5487) reported 13 minutes agofromBellevue, Massachusetts

  @Ypaige22 @EllaMacavoy @Andy @BravoTV @evolutionusa @nbc @comcast It’s bad enough that the dress is homely, the color is just awful.🤮🤮🤮

• Patrick Maguire (@PatrickMBoston) reported 18 minutes agofromBoston, Massachusetts

  Just got off the phone after an hour of troubleshooting with a Comcast CSR who couldn't fix the connectivity issue. She scheduled a technician for Thursday and the last thing she said before hanging up was a scripted, "Don't forget to put a smile on your face. " 😐 #No

• Squib (@izzysquibzy) reported 22 minutes agofromSaugus, Massachusetts

  I miss my old ISP, this xfinity WiFi is awful 😭

• Kyle Mullins (@kylevmullins) reported 23 minutes agofromBoston, Massachusetts

  @BridgetCass I was wondering if we'd have the same worst, lol! I also considered The Fray from that time at the Xfinity Center but ultimately their set ended up being ok I think.

• DaveAhern (@DaveAhern) reported 23 minutes agofromBoston, Massachusetts

  @bcinterruption But not if you get your tv service through @Xfinity / @comcast.

• Emerson Lotzia, Jr. (@EmersonLotzia) reported 25 minutes agofromBoston, Massachusetts

  @Slytherintit* Xfinity needs to get its sh*t together and put an end to whatever greedy ass dispute they have with ACCN.

• 𓃶𝕿𝖍𝖚𝖌𝖌𝖊𝖗𝖓𝖆𝖚𝖙¹ (@JudusMaximus) reported 27 minutes agofromSalem, Massachusetts

  Bruh ****** was opening Comcast accounts in my name in 2016 and not paying the bills. And to make it worst @Xfinity doesn't even ID these people before confirming these services.

• Theodore Gilman (@TheodoreGilman) reported 34 minutes agofromBrookline, Massachusetts

  Hey @comcastcares, your customer service is awful. We're just trying to ADD cable to our home internet and phone. It's taking hours, your billing and tech staff can't coordinate, and we are miserable. Great job! @swinshall

• Tania Del Rio (@TaniaDelRioS) reported 39 minutes agofromBoston, Massachusetts

  Build a moat full of snakes around @comcast customer service instead.#ImpeachmentHearings

• Tony Gird (@TonyGird) reported 41 minutes agofromSalem, Massachusetts

  @ErnieBochJr Hey EBJ....loved Fios until I went Comcast Xfinity. No looking back. Picture, internet speed, customer service all great.

• Jamo116 (@jamo116) reported 46 minutes agofromMarblehead, Massachusetts

  @comcastcares I WANT THE ACC NETWORK! #accnetwork

• 𓃶𝕿𝖍𝖚𝖌𝖌𝖊𝖗𝖓𝖆𝖚𝖙¹ (@JudusMaximus) reported 50 minutes agofromSalem, Massachusetts

  @IamApril317 @Xfinity 😂 FOH I'm broke not poor

• Jay Moskowitz (@Jdmosk) reported 53 minutes agofromBoston, Massachusetts

  Riding the T is like calling Comcast customer service. Neither can control their traffic so everything takes longer. #mbtafail

• goose game enthusiast 🦢 (@marxatfarpoint) reported 56 minutes agofromSomerville, Massachusetts

  @FeFiFoFamby @LeifTheTank We're moving next week and I'm going to absolutely roast Comcast when I call them to either transfer or cancel, depending on their level of contrition for their sins

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Moon (@MoonXKeeper) reported 4 minutes ago

  First day of me joining a esports club and my internet wanted to be the biggest ***** in the Midwest idek if this is an Xfinity outage or I’m just having bad luck... I hate my life

• Mehrdad Ketabchi (@mketabchi) reported 4 minutes ago

  .@Comcast service sucks. There is no other way to describe it.

• Moon (@MoonXKeeper) reported 5 minutes ago

  First practice of joining a new esports club and my internet wants to be the biggest ***** in the midwest idk even know if this is an xfinity outage or just bad luck... I hate my life

• Ryan Brothers (@BrothersRyan) reported 6 minutes ago

  @AltitudeTV @nuggets @trailblazers If you don't like what Comcast proposes, then you could always distribute it on your terms directly to the fans. Although I know what you really want is those monthly fees from people who have never watched a single game.

• Dr. Tean (@DrTeanTan) reported 7 minutes ago

  Day 5 of no internet thanks to @ATT not caring about customer service. Everytime I speak to a customer representative, he or she said it will be back tomorrow. They even promised it will be resolved. 3 representatives later, no solution. @comcast may get another customer soon.

• shaqshuka (@YR195) reported 9 minutes ago

  i'm so addicted to the internet that after it went down due to an Xfinity outage, i mindlessly started doing other errands on my computer that didn't need internet, then on complete autopilot went back on linkedin/twitter/email without realizing "oh wow internets back"

• 💛 AMU 💛 🔞 (@Amuzoreh) reported 10 minutes ago

  @SorcererLance Well, the thing about Comcast's "bundle deals" is that it lowers the prices for the customer. Problem is, when that contract is up, you pay extortionate prices. I was paying $132 (ish) a month for just internet, cuz I needed a speed boost ($30 of it) and no data cap ($50 extra)

• Lou (@lou_ex) reported 10 minutes ago

  @Xfinity @Jay3OW Oh, here's the classic response. Hey, Xfinity: The DM not only takes literal HOURS for you guys to respond to but it helps a total of 0%. Man if you guys can only see the ocean of DM's between them and I and my internet is still dog ****.

• Sheri Wilkinson (@SheriAWilkinson) reported 11 minutes ago

  Another day with no internet. WTF is wrong with XFINITY???? So what did I miss?

• Josh Stamps (@custamps) reported 12 minutes ago

  @msinger @denverpost Good and bad. Good that people can see it. Bad that the fundamental issue was not addressed. In fact, this is a win for Comcast (and loss for altitude) as missing games like this may have been the final straw for some people to switch to someone who carries altitude.