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Our wide range of business insurance products and solutions are specialized to meet the insurance and risk management needs of any business around the world.

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CNA Connect (Businessowners Policy)
CNA Paramount (Commercial Package)
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Equipment Breakdown

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Property
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In response to agent and customer feedback, CNA has launched an enhanced bill pay web portal. Direct bill customers can use the online portal to:

Make a one-time online payment
Sign up for autopay (Autopay allows a convenient way to make recurring, timely payments by automatically drafting your account 1-3 days prior to the due date)
Schedule an online payment in the future
Make payments 24/7, from any device

Small Business direct bill customers can pay premiums online by credit card or electronic funds transfer (EFT) at their convenience, 24 hours a day. One-time and recurring online credit card payments will be accepted for Small Business direct bill customers whose accounts meet the following criteria:

Direct bill accounts only
A premium limit capped at $5,000 per transaction, and a total account balance of $25,000 or less (re-occurring)
EFT can be used to make a one-time payment or recurring payments

Middle Market and Specialty customers are able to make one-time payments or recurring payments via EFT.

The bill pay web portal addresses requests from agents and customers who have been asking for this capability to improve the customer experience and make it easier to do business with CNA. Future online capabilities such as electronic (paperless) billing and additional self-serve capabilities will be rolled out in the coming months.

Customers who prefer to mail payments via check, please make note of our new lockbox address, effective 1/1/2020.

CNA INSURANCE
PO BOX 74007619
CHICAGO IL 60674-7619

Please update your records to reflect the above address to avoid potential late fees or cancellation activity.

United States - English

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"CNA" is a service mark registered by CNA Financial Corporation withthe United States Patent and Trademark Office. Certain CNA FinancialCorporation subsidiaries use the "CNA" service mark in connection withinsurance underwriting and claims activities. Copyright ©CNA. All rights reserved.

Direct Bill Services | CNA (2024)

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